Shipping

Thank you for shopping with Merezo.com. We are committed to delivering your order safely and promptly. Please read our shipping policy carefully for full details about how your order is processed and delivered.

📦 Order Processing Time

• All orders are processed within 1–3 business days (excluding weekends and holidays).

• Orders placed after 5:00 PM will be processed the next business day.

• During high-demand periods (sales, holidays), processing may take an extra 1–2 business days.

🌍 Shipping Locations

We currently ship to:

• United States

• United Kingdom

• Canada

• Australia

• Most European and selected international countries

If your country is not listed at checkout, please email us at support@merezo.com for confirmation.

🚚 Shipping Options & Delivery Estimates

Delivery times may vary depending on your location, customs, and carrier delays.

💰 Shipping Costs

• Shipping fees are calculated at checkout based on your location and order weight.

• Free Shipping may be available for orders that meet our promotional threshold — check the homepage banner for updates.

📫 Tracking Your Order

Once your order is shipped, you will receive a tracking number via email.
You can monitor your package status using our Track Your Order page.

🛃 Customs, Duties & Taxes

• International orders may be subject to additional customs fees, taxes, or import duties.

• Merezo.com is not responsible for these charges. Customers are advised to check with local customs offices.

❗ Shipping Issues

We are not responsible for:

• Delays caused by carriers or customs authorities

• Incorrect or incomplete addresses entered during checkout

• Packages lost after delivery is confirmed by the carrier

For any concerns, please email orders@merezo.com with your order number.

📩 Need Help?

We’re here to support you every step of the way.
📧 Email: support@merezo.com
🕒 Response Time: Within 24 hours (Monday–Friday)